Shipping and Returns
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer the following return and exchange policy:
Returns:
- You may return any unused, unworn, and undamaged items within 14 days of receiving your order.
- Items must be returned in their original condition and packaging.
- To initiate a return, please contact our email @bearvintage19@gmail.com
- Once your return is processed, we will issue a refund to your original payment method. Please allow 5 business days for the refund to appear on your account.
Exchanges:
- If you'd like to exchange an item for a different size, color, or product, please reach out to our email as soon as possible.
- Exchanges are subject to availability, and we will send out your new item once we have received the returned item in its original condition.
- Any additional shipping costs incurred for exchanges will be your responsibility.
Non-Returnable Items:
- Some items are final sale and cannot be returned or exchanged. These items include [list any non-returnable products, e.g., personalized products, clearance items, etc.].
Shipping Policy
Processing Time:
- Orders are processed within 2 business days after receiving your order confirmation.
- Orders placed on weekends or holidays will be processed the following business day.
Shipping Rates:
- Standard shipping: €6
- International shipping: €15